Privacy Policy

We collect information you provide directly to us, such as when you create an account, subscribe to a package, or contact us for support. This includes:

•Account Information: Name, email address, password (hashed)

•Payment Information: Payment amount, gateway used, receipt screenshots for manual payments. We do not store full card numbers.

•Google Business Data: Access tokens, refresh tokens, and profile data provided through Google OAuth with your explicit consent.

•Usage Data: How you interact with our platform, features used, and review management activity.

We use the information we collect to:

•Provide, maintain and improve our services

•Process subscription payments and activate your account

•Generate AI-powered review replies on your behalf

•Send transactional emails (account confirmation, payment receipts, alerts)

•Respond to your support enquiries

•Comply with legal obligations

All subscription payments are processed either through authorised payment gateways (Stripe, JazzCash, Bank Alfalah) or manually via bank transfer.

•Automatic Payments: Processed securely by third-party payment processors. We do not store card details.

•Offline / Manual Payments: Receipt screenshots are stored temporarily for admin verification. Once verified, your subscription is activated.

•Refund Policy: Subscription fees are non-refundable unless otherwise agreed in writing. If a payment is rejected by our team, a full refund will be issued within 5–7 business days.

•Subscription Activation: Your account is activated only after payment is verified. For manual payments, this may take up to 24 hours.

When you connect your Google Business Profile, we request OAuth access with your explicit permission. We store:

•Access tokens and refresh tokens (encrypted at rest)

•Google Business Profile IDs and location data

We use this data solely to manage your Google Business reviews and posts as per your instructions. We do not sell or share your Google data with third parties. You can revoke access at any time through your Google Account settings.

We implement industry-standard security measures including:

•HTTPS encryption for all data in transit

•Hashed passwords using bcrypt

•OAuth tokens stored securely in our database

•Regular security reviews

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We retain your data for as long as your account is active. If you request account deletion:

•Your personal data is deleted within 30 days

•Payment records may be retained for 7 years for legal/accounting compliance

•Google tokens are immediately revoked and deleted upon account deletion

Our service integrates with:

•Google APIs — for Google Business Profile management

•AI Providers (Gemini, OpenAI, DeepSeek) — for generating review replies. Review content is sent to AI providers but is not retained by them for training without explicit consent.

•Payment Gateways — for processing subscription payments

Each third-party service has its own privacy policy which governs their use of your data.

You have the right to:

•Access your personal data

•Correct inaccurate data

•Delete your account and associated data

•Export your data in a portable format

•Withdraw consent for data processing at any time

To exercise these rights, contact us at info@wattoo.biz.

We use session cookies to maintain your login state. We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings, but this may affect platform functionality.

We may update this Privacy Policy from time to time. We will notify registered users via email of material changes. Continued use of the platform after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your data, please contact us:

•Email: info@wattoo.biz

•WhatsApp: +923411118880

•Contact Form: https://revicap.com/contact